FAQ

FAQ

Do you ship in Australia?

Yes. Holo Collectables is set up for Australian delivery. Shipping options and costs are shown at checkout.

Do you sell Japanese and English TCG products?

Yes. The store is organised around Japanese and English Pokemon and One Piece sealed products, singles, and graded cards.

What happens when a product is sold out?

Sold-out product pages include a notify form so you can request a restock alert.

Are mystery packs physical products?

When listed and in stock, mystery packs are physical products with clearly shown contents, hit rates, and terms on the mystery pack page.

Is the pack simulator real gambling or real card opening?

No. The simulator is for entertainment only. Digital pulls, simulated values, points, and inventories are promotional records only and are not physical cards or cash value.

How do I contact the store?

Use the Contact page or reply to an order email with your order number.