Privacy Policy

Privacy policy

Holo Collectables collects information needed to run the store, process orders, provide customer support, manage customer accounts, and send marketing only where permission has been given.

Information we collect

This may include your name, email, phone number, shipping address, billing details, order history, account details, contact form messages, and simulator activity such as digital inventory and reward records.

How we use information

We use this information to process orders, ship purchases, provide support, prevent fraud or misuse, improve the store experience, operate the simulator, and send updates or offers where you have opted in.

Service providers

We use Shopify and other service providers for store hosting, checkout, payments, shipping, email, analytics, security, and simulator infrastructure. These providers process information so the store can operate.

Your choices

You can unsubscribe from marketing emails using the link in the email. You can contact us to request access, correction, or deletion of personal information, subject to records we are required or permitted to keep.